Because we love you, we are putting a lid on it.
Our salon will be
-TEMPORARILY CLOSED-
until further notice.
We will be back. See you all soon!
(healthier, happier and more hairy!)
FOX AND BELLE SALON
handsome as a fox, pretty as a belle
SALON POLICY
CANCELLATION POLICY
Per our policy, Fox and Belle requires a 24 hours advance notice to cancel an appointment without incurring a cancelation fee. In the event that the cancellation is within the 24 hour window of your reservation, there will be a cancellation fee based off of the services of your appointment.
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Cancelling within the 24 hour: 50% of booked service(s) will be charged.
As a courtesy, when a guest books their appointment, Fox and Belle may send:
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An email confirmation of the booked appointment.
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An email reminder will be sent 48 hours prior to your appointment date.
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A text message reminder will be sent out 24 hours before your appointment time.
Please understand that it is your responsibility to remember your appointment dates and time, as these reminders are just a courtesy, and should not be solely relied upon. We include our policy in your email confirmation and on our website.
WHY WE ENFORCED A 24 HOUR CANCELLATION POLICY:
We respect our guest's time. When an appointment is made, we preserve that time just for them.
When a guest forgets their appointment or cancel their appointment without giving enough notice, we miss the chance to offer it to other guests on our waiting list. If we are not given enough time to fill in the open appointment, it will impact our salon's livelihood, as we are still a very small and local business.
The more notice a guest can provide us, the more time we have to reach out to other guests on our waitlist. We ask that you take this in deep consideration and giving us as much notice as possible,
On a personal note: We know- we don't like having to charge a cancellation fee neither. But because it effects our livelihood, especially when our salon was closed for nine months due to pandemic- we just want to survive and keep our smal business open for our guest and team to return
We truly Thank you so much for your understanding.
NO CHILDREN & EXTRA GUESTS
No Extra Guests
Due to the limited space in our salon, we do not have an indoor waiting area. We only have outdoor seating. As a result, extra guests who are not receiving services cannot accompany guests inside our salon during their appointment.
No Babies or Children Policy
We love children, (we really do!) which is why we want to keep them safe.
We cannot assure their safety in a sharp and unsafe salon environment like a salon. A hair salon can be a very dangerous place because it is filled with potentially dangerous items such as scissors, razors, chemicals, hot irons, water/electricity, cords, hot water, sharp corner etc.
Please keep our experience free from stress by allowing us to take care of you only.
When you make an appointment, please save this time for just yourself. You deserve some "me" time to enjoy a nice beverage and simple downtime to relax. We also want our other guests in our salon who are seeking the same experience to enjoy their time to relax too.
Please do not bring additional children or guests so that we can focus on solely you. Thank you.
CONTACT SALON DIRECTLY
To offer our guests our absolute best, we require for all guests to fill out our "New Appointment Form" or to reach out to our salon directly with any questions.
We highly suggest that you do not contact our artists via social media or text to make your appointment or address any concerns. This can lead to possible miscommunications that are out of our salon's control. Please email us directly so that our salon can best take care of your needs.
Any consultations or appointments booked outside of our salon/salon email will not be considered to be part of our salon consultation. If appointments are booked independently outside of our salon/salon email, Fox and Belle Salon will not be held responsible for any possible mismanaged or miscommunications with your artist.
Our entire salon is employee based, besides for one artist, Marilyn Nguyen. Marilyn is our wonderful hair and makeup artist for special events. If your requested service is referred to her, she will do her best to take care of you.
Since Marilyn is an independent contractor, her bookings and appointments does not go through our salon. She manages her schedule independently and our salon does not oversee or manage her schedule for her. Please direct any questions or inquiries directly to her or we would be happy to forward them to her for you.
Thank so much for your understanding. We look forward to working with you!